We process orders 1-2 business days after you have placed your order. If you are in the US, shipping is free and will take approximately 7-14 days. Please keep in mind this time may be extended due to weather or carrier issues.

If your package is lost please contact us via email. You will have to file a claim with the carrier first. We will assist you as much as we can. Carriers aren't perfect and due to weather or miscommunication it may either be sent to a different location or lost during transit.

We have a free 10 day return policy. As long as the item is in perfect condition and not damaged, we will provide you with a refund once the item is inspected by our team and approved. Once approved, please wait 5-7 business days for the refund to be completely processed by your bank.

Yes, please send us a message with your order number via email as soon as possible so that we may make the correct adjustments to your order. If your order has already shipped, please contact the carrier assigned with your package.